One connected
staffing loop.
The plan, the commitment, the arrival, and the service are different things. Chirp’s direction is to connect them without confusing one for another.
These workflows describe the product we’re building, not a list of features available today. Pilot conversations will help shape delivery.
Before.
Make a plan people can say yes to.
A clearer agreement, not another name on a sheet.
Organizers need to describe the work, see the gaps, and know which commitments are confirmed. Volunteers need enough information to decide where they can contribute, without their availability being treated as a promise.
- Plan the work
- Planned shifts across departments and locations, including setup, training, remote preparation, and teardown.
- Make commitments explicit
- Self-signup, signup with approval, or coordinator assignment with confirmation. Being available isn’t the same as accepting.
- Keep the person in view
- A personal schedule and overlap warnings help volunteers understand what they’ve agreed to across departments.
During.
Know who said yes. Know who is here.
Close the gap between asking and arriving.
Plans change on the convention floor. A request for help needs more than a message sent into a busy channel, and a filled schedule isn’t proof that everyone has arrived.
- Ask for help with a clear next step
- Immediate or scheduled help requests with explicit acceptance, up to the number of people needed.
- Separate accepted from arrived
- Check-in and check-out record actual service. Coordinators can also record arrival on someone’s behalf.
- Plan for the venue, not perfect Wi-Fi
- The direction includes a cached read-only personal schedule, printable rosters, and paper sign-in with later backfill. Offline check-in is not planned for the first release.
After.
Keep a record of the contribution, not a guess.
The time scheduled isn’t always the time given.
Someone stayed late. Someone helped before the event. Someone forgot to check out. The hours review needs room for what actually happened, with corrections people can account for.
- Record actual service
- Time records from check-in and check-out, plus manual entries for unscheduled work and paper records.
- Review what needs attention
- Coordinator approval, attributable corrections, missing-checkout flags, and bulk approval of clean records.
- Give the hours a useful home
- Personal hours statements and CSV export, without pretending scheduled time is proof of service.
Help shape the next shift.
We’re inviting convention organizations to help shape Chirp around the realities of staffing an event. Bring your workflows, your workarounds, and the things you wish didn’t fall between the cracks.